Coronavirus (Covid-19) Re-assurance For Guests:
We would like our guests to know that their safety & security is of the upmost importance to us. As such we are committed to following the UK government guidelines in the cleaning & disinfecting of our homes in order to provide total piece of mind & safety for all of our guests at all times. When you book a stay at one of our homes you can rest assured that the entire home has been professionally cleaned and disinfected to the highest standards & hand-soap, disinfectant spray and alcohol hand gel are available for guests to use in all of our properties.
Our professional housekeeping staff are provided with PPE (personal protective equipment) including disposable gloves, masks and aprons for cleaning to avoid potential transmission of the Covid-19 Virus.
All hard surfaces & areas that come in to contact with guests within our homes are cleaned with warm soapy water followed by a separate clean with disinfectant. These areas include kitchen worktops, bathrooms, sanitary fittings, chairs, door handles, grab-rails, tables, kitchen floor, TV & console remote controls. All cloths & mop heads are used once only. All soft furnishings & carpets are sprayed with a detergent disinfectant solution.
All waste / rubbish including used cloths, mops, gloves, aprons & masks are placed in to a plastic rubbish bag and tied which is then placed in to a further rubbish bag and tied. This is then stored within our outhouse for 72 hours before being placed in the normal refuse bins.
Bed linen and towels are laundered at sixty degrees and dried immediately after washing to avoid growth of bacteria. Items used for transporting our laundry are cleaned and disinfected in line with government guidance and our Covid-19 cleaning & disinfecting guidelines.
We advise all of our guests and professional housekeeping staff to follow the government advice to wash hands regularly with soap and water for 20 seconds & after removing gloves, aprons and other protection used while cleaning.
We have also taken further steps to reduce the transmission of Covid-19 by removing all pens, magazines, shared stationery etc from our homes.
We have a process in place to check the health of our guests prior to check in.
You can be assured that your accommodation is ‘sealed’ after disinfecting and cleaning by our housekeeping staff and the property will not be visited again before your visit.
All plates, cutlery, glasses, and other tableware have been sanitized.
We are committed to working towards reducing the spread of Covid-19.